The Queen of Survival
Darcy Keith
What's new with Darcy

The Three Greatest Things about Love

     There was a time in my life where Valentine’s Day didn’t have much meaning to me.  I didn’t have someone special in my life to share it with, I wasn’t the “popular” one in school who got several paper flowers from admirers, and the day just seemed like another day where everyone else seemed happy and in love.  Everyone, but me.
     Love – we all need it and have experienced it in different forms from parents, children, spouses, siblings, friends, pets, etc.   There is romantic love, love for a sport, love for God, love for your community, love for art…you get the picture.  Love is the greatest source in which we can access.  Some of us measure our life achievements and sense of ourselves by who loves us and if we are doing what we love. 
     There are three great things about love that I don’t want to miss out on in life.  First is the feeling of giving love.  I enjoy showing my husband and daughter how much I love them.  Sometimes, I show them by doing special things for them or just whispering, “I love you.” Second is receiving love.  At the end of each school day, my daughter proudly tells me, “Mom, arms out.”  Then, she goes into the farthest room away from me that she can.  Shortly, I hear a pitter patter of her feet.  Next thing I know, she jumps up into my arms, giving me a big “school hug”.  My day isn’t complete without receiving her gift of love.  Or maybe, it’s your dog meeting you at the door when you get home, with his tail happily wagging and his tongue hanging out of his mouth.
     And third is enjoying or experiencing love.  When you were growing up, were there times in which you enjoyed the love within your family, community, church, etc.?  Are you working at a job or have a hobby that you love?  The question is, are you doing what you love?  If not, what is holding you back?  I’ve been blessed to have experienced not only my own family’s love, but love from God.  He loved us so much that he sent his son to die for our sins so that we can have eternal life.  How cool is that to experience?

What do you and the Superbowl-bound Colts have in common?


2-1-10 Inspiration - What do you and the Superbowl-bound Colts have in common?




Encouraging you to be your best always,

Darcy Keith, The Queen of Survival

Can you hear me now?

Happy New Year!  
     Snow was falling when I filed into the AT&T company store at the outdoor mall near our home.  My Blackberry had suddenly given me a “white screen” (frozen up) while perusing e-mail and didn’t work the rest of the day.  Relying on my Blackberry from which to operate my business when not at home, I made a mad dash for the nearest AT&T company store at my first opportunity.  
     I was greeted warmly by sales associate Ryan, and he took a look at my Blackberry.  To make a long story short, I had to get a new one.  According to their computer system, my account didn’t have insurance for a new phone.  However, I informed Ryan that I could produce a receipt which showed that I did purchase insurance when I bought the phone.  Now, some business folks could disagree that taking a customer’s word over what a company has in the digital records may not be good business practice, but Ryan and his manager took my word that I could produce the receipt detailing the insurance coverage purchase. Well, that and I have all of my phone, cable, satellite, and internet business with AT&T.
     Ryan went the extra mile in listening to my need and worked towards a solution, though the solution wasn’t within his “authority”  - he gave me a new phone with what appeared to be no record of insurance.  He worked towards a solution with me, set up my phone, and even wrote down a website where I could create my own custom ringtones. 
     I walked out of AT&T as a very happy customer not only with a new Blackberry, but also with a new touch screen phone for my husband (a Christmas present), complete with insurance for his phone and a phone accessory case.  Great customer service on Ryan’s part turned an unhappy customer into a very satisfied customer who bought additional products and services. 
     What is the lesson in all of this?  If we listen to our customer's problem, work towards a solution, and go the extra mile, we not only we gain a satified customer, but a loyal and repeat one in the process.
     By the way, I returned the next week, with receipt in hand from the AT&T distributor who had sold me the phone and the pricey insurance plan.
Until next time, be your best always,
Darcy

#1 Rated "Wealth" Show on Blog Talk Radio featuring my story and success on Saturday, Dec. 19th

Was I excited to receive an e-mail asking if I was available for an interview on the #1 Rated "Wealth" Show on Blog Talk Radio for Saturday, December 19th!
Heather Wagenhals’ Unlock Your Wealth Radio, a two hour national broadcast, airs weekly through BlogTalkRadio.com. Each week, Wagenhals offers tips on money, credit, and real estate opportunities relevant both to the consumer and investor while she features new guests to coincide with the featured key. The Keys to Riches® is a baker’s dozen of investment strategies that teach listeners how to think like the rich and gain control of their money.  Past guests include Sharon Lechter, co-author of Rich Dad Poor Dad, Tom Hopkins author of How to Master the Art of Selling, famous sports psychologist Dr. Gregg Steinberg, and Armando Montelongo and Than Merril from A & E’s Flip This House.
The keys Heather is featuring this week are "Forget the Perfection Principle" and "Review, Revise, and Recommit." Basically, Heather will be teaching listeners the importance of forgiving oneself for mistakes and moving on and the need to constantly review your plans, revise based on life's changes, and recommit to your goal.  

During this busy time, I hope you have an opportunity to tune into the show at 1 PM EST this Saturday.  If you are unable to, I'm sure the interview will be accessible via the above link after it is over.
Wishing you a blessed Holiday season, 
Darcy

What is Christmas All About?

     What is Christmas all about?  Do you get what you really want?  Children have been waiting all year for it, and the time has arrived.  It is Christmas.  Kids get giddy with excitement in anticipation of opening presents and what is underneath the bright, shiny paper.  They sit glued to the TV screen during commercials, anxious to see what the next new toy is, while parents may want to skip or fast forward through the retail ads.  It seems like Christmas becomes more commercialized each year. 
     It is also the time of year that several television stations air various Christmas programs.  Every evening, Olivia would ask, “What Christmas show is on tonight?” and then would run to the refrigerator that displayed the TV show title listing and peer at it with anticipation.  Next, I would either hear a shriek of excitement or an “Oh” depending on if she had seen it before.

     One evening, “A Charlie Brown’s Christmas” was the Christmas show on TV.  This was one of my favorites since I was a little girl.  In directing the school play, Charlie Brown gets frustrated when he picks the wrong Christmas tree for the play.  He says that everything he does turns into disaster and guesses he really doesn’t know what Christmas is all about.  He then shouts, “Isn’t there anyone who knows what Christmas is all about?”  The lights dim as Linus takes center stage.  A spotlight shines on him as he begins a dialogue of the real meaning of Christmas – the birth of Jesus Christ, our Lord and Saviour.  After he finishes telling the story, he walks over to Charlie Brown and says, “That’s what Christmas is all about, Charlie Brown.”

      During this Christmas season, do you allow the commercialization become part of your life?  Is Christ the focus of your giving and thoughts for the season?  Do you feel like Charlie Brown in that everything you do turns into disaster?  Despite the presents that are under the tree, I want Olivia to know the reason that we celebrate Christmas.  It’s not about giving and receiving presents, but that we did receive the greatest gift God could ever give us, his son Jesus.  Jesus can bring you out of any disaster you may be experiencing if you believe and trust in him.  I must admit I like the warm feeling I get from giving a gift and seeing the joyous expression on the other person's face when they open it.  How about you? 

     May you and your loved ones have a blessed Christmas holiday and Happy New Year!

Until next time, be your best always,

Darcy

Laughing My Head Off at 20,000 Feet

Laughing My Head Off at 20,000 Feet

A week and a half ago, I experienced what many air travelers also may have at one time or another, when I traveled to Kansas City, MO for the first of three speaking presentations for the week.  I had booked a flight on Delta that would put me where I needed to be in plenty of time for the association's reception that evening.  After the passengers boarded the plane and the plane backed up from the gate, it stopped.  We sat and sat.  Then, the pilot came over the intercom and announced that our plane was too heavy to fly (this was a new one for me). 
For the next forty minutes, we sat on the tarmac burning fuel so that the plane would be light enough to fly.  For those of us who had connecting flights, well, we didn't make them because of the delay.  So in Detroit, me and my new friend, Jennifer - whom I discovered was also flying to Kansas City from Indianapolis - sat in Detroit and waited for the next flight. 
Finally, when it was time to board the new flight, we did and then stayed at the gate for what seemed like an eternity.  Then, this pilot came over the intercom and announced that the bracket on the plane's fuel door was broken, and we would be sitting there for another hour and a half as the plane couldn't be fueled until it was fixed.  Fortunately, Delta allowed the passengers to get off the plane.  After a nine hour adventure, we finally got on the plane and make it to our destination, Kansas City.
On Thursday, I made another trip to Missouri - this time St. Louis - on American Airlines.  The plane ride to St. Louis was good and uneventful, but the return flight after my third presentation on October 3rd was a memorable experience.  It was memorable not in the fact that the plane was delayed or the ride was bumpy.  It was memorable due to one person, Jason the flight attendant.
During the safety instructions, Jason lip synced to the pre-recorded female voice.  He also gave several facial expressions during the safety dialog, which garnered loud laughter from all of the passengers.  His small gesture of adding humor and putting airline passengers at ease made our flight experience more enjoyable and took the tension out of flying and all of the hassles that go along it.  Though it's my preferred method of travel for longer distances, I found Jason's sense of humor to be a breath of fresh air.  The tone for the rest of the flight was one of smiles and laughter from the passengers.
For those folks and customers that you come into contact, how do you make them feel?  Do you go the extra mile to make their purchasing experience a positive one; do you smile when you greet someone in the hallway or on the street?  In what way can you make someone else's day just a little bit better, especially when the person may be having a bad one?  Jason's actions didn't cost any money do make the passengers' days a little brighter.  But, the customer experience was memorable and enjoyable that likely earned many repeat customers on American Airlines.
The Golden Rule is do unto others as you would have them do unto you.  I encourage you to go one step above and beyond.  Not only does it make you feel good that you made someone's day, but also you may have made a loyal friend or customer in the process.

Until next time, be your best always,

Darcy
P.S.  Welcome to the 250+ new subscribers from all over the world!  If you enjoyed this newsletter, please feel free to forward it on to others who may enjoy it, too.

Do you have your Nikes on?

When running in the race of life, what kind of shoes is on your feet?   Are they high-heeled stilettos, loafers, house slippers, or tennis shoes?   While we may be concerned with what is on our feet and how comfortable they are in the situation, if we don’t have the right type of shoes on, we may not succeed.  I mean, a runner doesn’t wear a pair of wrestling shoes if he is running a marathon.  He wears the most appropriate running shoe that will go the distance.   

    When you prepare to run, one of the first things you do is stretch to warm your muscles.  If not, your body isn’t prepared for what you are about to do.  But what about the race of life?  There are many things which come up for which we may not be prepared.  You may be stressed out, suffering, and not know how to handle the situation.   But, there is HOPE.  Hope that you can overcome whatever you are facing and be victorious.  As my pastor, Randy Gilmore, says, "Hope is confidence in present resources and ultimate good."

    The word, Nike, is Greek for ‘victory’ or ‘overcoming’.  In the race of life, I want to have my Nikes on. For those of you who have heard me speak and talk about my “shoe issues”, when I tried out for the girls’ basketball team in eighth grade (I couldn’t find shoes big enough to fit me in the women’s section, so I had to go the men’s shoe area to find a pair), guess what tennis shoes I picked out?  A new white pair of Nike hightops with a red swoosh.  Though I didn’t know if I would make the team, I had hope in wearing my Nike tennis shoes as I was prepared to do my best.

   In the middle of life’s storms where you may feel stretched, stressed out, are suffering, or something else may be going on in your life, Hope lifts our spirits as we go though the storm.  God has generously provided a way to carry you through it.  Look for hope in your present resources. Having hope protects our minds, like a helmet.  Hope provides us a way out of our struggle and shields us, like an umbrella.  Hope lifts our spirits from the storms in life which may be dampened.  Hope is having your Nikes on when facing your situation, as we are overcomers and victorious.  There is power in hope!  Be victorious and have your Nikes on.

Until next time, be your best always,
Darcy
 
Follow me on...

What's the spashing all about?

      A few weeks ago, Olivia was excited as she went to swim lessons each night.  She was learning new things, like the front and back glide, front and back float, and her favorite, the doggy paddle.  She would often do her back glide to the swim teacher and then insist on swimming the doggy paddle back to the side of the pool.  She enjoyed it so much that she would smile and giggle while she swam, often getting water in her mouth.  

     One time when she was swimming back to the side of the pool and was less than a foot away, she panicked.  Her arms went frantically up in the air, and she started to sink.  Her smile faded to a frightened look, and the instructor quickly grabbed her as she was going under water.  I overheard Catherine, her swimming teacher, asking Olivia why she didn’t reach out to grab the side of the pool, as it was in arm’s reach, instead of giving up and panicking.  Olivia’s safety was within her grasp.   

     How many times do we panic or give up searching for the answer when it is within our reach or staring us in the face?  Does the saying, “If it were a snake, it would have bitten me” ring a bell?  Sometimes, we cause many waves and unneeded noise that we don’t see the answer that is right in front of us and within our reach.  We make issues more complicated than they are or need to be.   

     What currently is going on in your life where the answer is right in front of you and can be discovered if you just take a few minutes to step back and look at the big picture?  Do you panic too soon when something goes wrong and feel like you are drowning?  
     This reminds me of a song we sung in church last week. Part of the chorus goes like this: 
Oh no You never let go
Through the calm and through the storm
Oh no You never let go
in every high and every low
Lord You never let go of me
     No matter what happens in our life or where we are, God never lets go of us.  We could be making the biggest splash in our lives and feel like we are sinking, but He is always there for us when we need him.
 
Until next time, be your best always,
Darcy
 

What to Do When the Bright, Flashing Red Lights Come On

What to Do When the Bright, Flashing Red Lights Come On   

     A couple weeks ago, my daughter was the flower girl in my younger cousin’s wedding in Dallas, Texas.   Olivia had been excited about her role in the ceremony for months!  My sister and her daughter were also flying down with us, as her daughter was a junior bridesmaid in the ceremony.  How fun it was going to be for a weekend of celebration and great times!   

     The wedding was beautiful, and everyone had a great time at the reception.  The next day, all four of us boarded our flight for our return trip to Indiana.  We had a change of planes in Detroit, and it was here that I was reminded of an important life lesson.   

     Our change of planes at the Detroit airport was on a different terminal, so we needed to walk through an underground tunnel to the other side where our next terminal was located.  The underground tunnel was about the length of a football field, with blue and green flowing lights on the side and ceiling as if we were underwater.  With our carry-on luggage in tow, we were almost half way across the tunnel, when all of the sudden red lights from above started flashing on and off.  To the regular person, this may seem pretty cool.  But to those of us who have vertigo, I wanted to crawl in a hole.   

     My sister could tell that the constant flashing of lights was making me sick, and I couldn’t go on.  The constant flashing of the lights was triggering activity in my brain that was making me dizzy and sick. She extended her hand and told me to close my eyes.  She guided me down the rest of the tunnel, while keeping our two daughters in line as well.  I don’t know what I would have done had she not been there to help me.   

     There may be times in our lives where we don’t know what to do and where we feel that we can’t go on.  Just as walking at the beginning of the tunnel, our lives can seem peaceful and going along just fine.  Then, all of the sudden, the bright, flashing red lights start.  Something may come along that totally rocks our world.  How are you going to handle it?  Will you address it or hope it goes away on its own (which it usually doesn’t)?   

     When you encounter such an event, I’d encourage you to reach out to others that can help you.  This isn’t about being too proud to ask for help.  This is about accepting the gracious gift of others wanting to offer their help. Had I not reached out and accepted my sister’s help, I may still be back in Detroit.  J  

     There is one person who has been there for me when I’ve needed help in every situation and who has never left my side.  That person is Jesus Christ.  He has reached out and extended his helping hand to me in so many situations, and I trust him as my Lord and Savior.  He died on the cross for my sins and provided a way for me to join him in heaven.   

     So, when the bright red lights start flashing in your life, now you will have some thoughts on what to do.  As for me, it now may be a good excuse to ask for one of those cool, motorized airport escorts if I travel alone.  

Be your best always, 

The 3 "F's" to the Greatest Riches

     In one week’s time, which was just two and a half weeks ago, my family experienced two losses.  While facing my losses, I was forced to face my riches.  The first loss was the tragic and unexpected death of one of my good friends, De, who was thirty-six years old as well as four and a half months pregnant with her third child.  The second loss was the death of my eighty-seven year old great-uncle, Jack, the last “grand-parent” figure in our small family.  

     During my Uncle Jack’s funeral, the pastor said something which caused me to put down my tear-soaked tissue for a moment and think.  Yes, there will be a void in my heart for both De and Uncle Jack.  But, we celebrate their lives and how we are richly blessed by knowing them.  And, we will get to see them one day in heaven because both had accepted Jesus Christ as their Lord and Savior.

     Richly blessed, rich?  We don’t seem to hear that word a lot today.  The pastor went on to say that there are three “F’s” to the greatest riches in the world.  These are faith, family, and friends.  When we have faith, we are children of the richest King in the world!  That King makes us heirs to mansions in heaven.  I am rich because I have family that cares for and loves me.  If I didn’t have a family like this, who knows where I would be after receiving life-threatening injuries in my car crash?  Would I have received the best medical care and treatment or just be admitted to any medical facility?  I am rich because I have friends that care how my family is doing.  They help celebrate successes and are there when I hit milestone birthdays. J  When times are tough, I remind myself of the blessings in my life.   And suddenly, I remember I’m rich, and life is grand again.

     Though there are times when money may be tight, look around you.  You have the keys to life’s greatest riches.  Take a look to see what part the three “F’s” play in your life.  Do you make time for your faith?  Your family?  Your friends?  If not, what’s stopping you?  As I see it, the three “F’s” don’t cost any money.  But, they do “cost” time. 

     I’d encourage you today to invest in your faith in the Lord Jesus Christ, spend more quality time with you family, and get together with friends.  It’s time well invested, and riches well received.
Be your best always,
Darcy

Blog Software